Compliant with the Digital Personal Data Protection Act, 2023
1. Purpose of Data Collection
Your personal data is collected for specific, lawful, and limited purposes, including:
- Scheduling product demos and responding to your queries.
- Sending updates, newsletters, and promotional communications about our products and services.
- Improving website functionality, content performance, and user experience through analytics.
- Understanding usage trends and optimizing our offerings for educational institutions.
By providing your information or continuing to use our website, you consent to the above uses.
2. Types of Data Collected
When you use our website (e.g., scheduling a demo, subscribing to a newsletter, or filling out a contact form), we may collect the following types of data:
- Name, email address, phone number, and institutional information (school/college name).
- Browser information, device details, and website usage data collected through cookies and analytics tools.
- Communication preferences and consent records.
This information helps us respond to your inquiries, personalize your experience, and improve our services.
3. Use of Cookies
Our website uses cookies and similar tracking technologies to operate efficiently and to provide you with a tailored browsing experience. The cookies we use include:
- Essential Cookies – Required for website functionality, such as form submissions and session management.
- Analytics Cookies (Google Analytics) – Help us understand how visitors use our site and measure traffic statistics.
- Marketing Cookies – Used to deliver relevant promotional and advertising content about CodePex ERP and our services.
- Preference Cookies – Store user preferences such as language, layout, or prior choices for convenience.
You can choose to "Accept All", or "Reject Non-Essential Cookies" using the options given.
4. Commercial and Promotional Use of Information
By submitting your information (e.g., through demo or contact forms or in any other way or by means), you expressly consent to CodePex Technologies using your provided data for commercial and promotional communications, including but not limited to updates, newsletters, product announcements, and special offers related to CodePex ERP and our other services.
5. Data Retention Policy
We retain demo and contact form data for a maximum period of 12 months from the date of submission, unless:
- The user becomes a client, in which case data is retained as part of the client record; or
- The user requests deletion earlier, in accordance with their rights under the DPDP Act.
All data is securely stored and protected against unauthorized access, alteration, or disclosure.
6. User Rights
As a user (Data Principal), you have the following rights under the Digital Personal Data Protection Act, 2023:
- Right to Access – To request details of personal data we hold about you.
- Right to Correction – To request correction of inaccurate or outdated data.
- Right to Erasure – To request deletion of your data when it is no longer required or upon withdrawal of consent.
- Right to Withdraw Consent – You may withdraw consent to data processing at any time by contacting us.
Requests may be made through the grievance contact provided below.
7. Contact and Grievance Redressal
For any concerns, complaints, or data-related requests, please contact our designated Grievance Officer:
Grievance Officer
CodePex Technologies Private Limited
Email: grievance@codepex.com
Address: Rajajipuram, Lucknow, Uttar Pradesh, India
8. Consent Acknowledgment
By clicking "Accept All" or continuing to use our website, you acknowledge that:
- You have read and understood this Cookie & Data Collection Notice;
- You consent to the collection and processing of your data; and
- You agree to the terms outlined in our Privacy Policy, Terms and Conditions, Trial Policy, and Disclaimer Policy.
