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Disclaimer

Legal disclaimers and service limitations

This disclaimer outlines the terms and limitations regarding the use of CodePex ERP services, including service availability, data accuracy, liability limitations, and user responsibilities. Please read this information carefully before using our educational management platform.

Last updated: January 20, 2025
Disclaimer Overview

Important Notice

The information and services provided by CodePex ERP are subject to the terms and conditions outlined in this disclaimer. By using our educational management platform, you acknowledge and agree to these limitations and conditions.

CodePex Technologies Private Limited ("CodePex," "we," "us," or "our") provides educational management software and related services ("Services") to schools, colleges, and educational institutions ("Users," "you," or "your"). This disclaimer governs your use of our Services and outlines important limitations and conditions.

While we strive to provide accurate, reliable, and comprehensive educational management solutions, the nature of software services and the complexity of educational operations require certain disclaimers and limitations to be clearly stated and understood by all users.

Scope of This Disclaimer

This disclaimer applies to all aspects of CodePex ERP services, including but not limited to:

  • Student information management systems
  • Academic management and grading systems
  • Financial management and fee collection
  • Communication and notification services
  • Reporting and analytics features
  • Third-party integrations and services
  • Mobile applications and web interfaces
  • Support and training services
Service Disclaimers

Service Availability

We aim for 99.9% uptime but cannot guarantee uninterrupted service availability.

Maintenance Windows

Scheduled maintenance may temporarily affect service availability with prior notice.

Service Performance

While CodePex ERP is designed to provide reliable and efficient educational management services, we cannot guarantee that our services will be error-free, uninterrupted, or meet all specific requirements of every educational institution. Service performance may be affected by factors including but not limited to:

  • Internet connectivity and network conditions
  • Third-party service dependencies
  • System maintenance and updates
  • Unexpected technical issues or failures
  • Force majeure events beyond our control

Feature Availability

Features and functionalities described in our marketing materials, documentation, or demonstrations may vary based on your subscription plan, configuration settings, and ongoing development. We reserve the right to modify, update, or discontinue features with appropriate notice to users.

Integration Limitations

Third-party integrations and external service connections are provided on a best-effort basis. We cannot guarantee the continued availability, functionality, or compatibility of third-party services integrated with CodePex ERP.

Data Accuracy and Reliability

Data Responsibility

Users are responsible for the accuracy, completeness, and validity of all data entered into the CodePex ERP system. We provide tools and features to help maintain data quality but cannot guarantee the accuracy of user-entered information.

User Data Responsibility

Educational institutions using CodePex ERP are solely responsible for:

  • Accuracy of student information and academic records
  • Validity of financial data and fee structures
  • Correctness of curriculum and timetable information
  • Proper user access controls and permissions
  • Regular data validation and quality checks
  • Compliance with institutional data policies

System-Generated Data

While our system performs calculations, generates reports, and processes data based on established algorithms and business rules, users should verify critical information independently. This includes but is not limited to:

  • Grade calculations and academic performance metrics
  • Fee calculations and financial summaries
  • Attendance percentages and statistical reports
  • Automated notifications and communications
  • Compliance reports and regulatory submissions

Data Migration and Import

When migrating data from existing systems or importing bulk data, users should thoroughly validate the accuracy and completeness of transferred information. We provide tools and support for data migration but cannot guarantee perfect data transfer in all scenarios.

Third-Party Content and Services

Third-Party Integrations

CodePex ERP may integrate with various third-party services, applications, and content providers to enhance functionality. These integrations are provided for convenience and may include:

  • Payment gateways and financial services
  • Communication platforms and messaging services
  • Educational content and curriculum resources
  • Government portals and regulatory systems
  • Analytics and reporting tools
  • Cloud storage and backup services

Third-Party Disclaimer

We do not endorse, warrant, or assume responsibility for any third-party products, services, or content accessed through or integrated with CodePex ERP. Users acknowledge that:

  • Third-party services have their own terms of service and privacy policies
  • We cannot control the availability or functionality of third-party services
  • Third-party service interruptions may affect CodePex ERP functionality
  • Users are responsible for compliance with third-party terms and conditions
  • We are not liable for issues arising from third-party service usage

External Links and Resources

Our platform may contain links to external websites, resources, or services. These links are provided for informational purposes only. We do not control or endorse the content of external sites and are not responsible for their availability, accuracy, or security.

Educational Compliance

Compliance Responsibility

While CodePex ERP is designed to support compliance with educational regulations, institutions remain solely responsible for ensuring their operations meet all applicable legal and regulatory requirements.

Regulatory Compliance

Educational institutions operate under various regulatory frameworks, including:

  • Central and state education board requirements (CBSE, ICSE, State Boards)
  • University Grants Commission (UGC) guidelines
  • All India Council for Technical Education (AICTE) norms
  • Right to Education (RTE) Act compliance
  • Data protection and privacy regulations
  • Financial and taxation requirements

While CodePex ERP provides features and tools designed to support compliance efforts, institutions must independently verify that their use of our platform meets all applicable regulatory requirements.

Academic Standards

Our platform supports various academic standards and curricula, but institutions are responsible for:

  • Configuring the system to match their specific academic requirements
  • Ensuring grading systems align with board or university standards
  • Validating that reports meet regulatory submission requirements
  • Maintaining academic integrity and assessment standards
  • Complying with examination and evaluation protocols

Regulatory Changes

Educational regulations and requirements may change over time. While we strive to update our platform to reflect regulatory changes, institutions should monitor regulatory developments and ensure continued compliance independently.

Liability Limitations

Limitation of Liability

To the maximum extent permitted by law, CodePex Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Scope of Liability Limitations

Our liability limitations apply to all aspects of service provision, including but not limited to:

  • Service interruptions or downtime
  • Data loss or corruption (subject to our backup policies)
  • System errors or malfunctions
  • Third-party service failures
  • Security incidents or breaches
  • Integration or compatibility issues
  • Performance or functionality limitations

Maximum Liability

In no event shall our total liability to any user exceed the amount paid by the user for CodePex ERP services in the twelve (12) months preceding the event giving rise to the liability claim.

Excluded Damages

We shall not be liable for any of the following types of damages, regardless of the legal theory under which they are sought:

  • Loss of profits or revenue
  • Loss of business opportunities
  • Loss of data or information
  • Cost of substitute services
  • Reputational damage
  • Regulatory fines or penalties
  • Consequential or indirect damages

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.

User Responsibilities

Account Management

Users are responsible for maintaining the security and proper use of their CodePex ERP accounts:

  • Maintaining strong, secure passwords and login credentials
  • Implementing appropriate user access controls and permissions
  • Monitoring user activity and detecting unauthorized access
  • Promptly reporting security incidents or suspected breaches
  • Ensuring compliance with institutional IT policies
  • Regular review and update of user accounts and permissions

Data Management

Institutions using CodePex ERP must ensure proper data management practices:

  • Regular backup of critical institutional data
  • Validation of data accuracy and completeness
  • Compliance with data protection and privacy regulations
  • Proper data retention and disposal practices
  • Implementation of data governance policies
  • Training staff on proper data handling procedures

System Usage

Users must use CodePex ERP services in accordance with:

  • Our Terms of Service and acceptable use policies
  • Applicable laws and regulations
  • Institutional policies and procedures
  • Professional and ethical standards
  • System capacity and performance limitations
  • Security best practices and guidelines

Training and Support

While we provide comprehensive training and support resources, institutions are responsible for ensuring their staff are properly trained and competent in using CodePex ERP features relevant to their roles and responsibilities.

Technical Disclaimers

System Requirements

CodePex ERP performance depends on various technical factors including:

  • Internet connectivity speed and reliability
  • Device specifications and browser compatibility
  • Network infrastructure and configuration
  • Operating system and software versions
  • Security software and firewall settings
  • Local IT environment and policies

Browser Compatibility

While we strive to support major web browsers, optimal performance is achieved with supported browser versions. Users should maintain updated browsers and may experience limited functionality with unsupported or outdated browser versions.

Mobile Applications

Mobile applications may have different features and limitations compared to web-based access. Performance may vary based on device specifications, operating system versions, and mobile network conditions.

Data Synchronization

While we implement robust data synchronization mechanisms, temporary delays or inconsistencies may occur during high-traffic periods, system maintenance, or network connectivity issues.

Customizations and Integrations

Custom configurations, integrations, or modifications may affect system performance, stability, or upgrade compatibility. We cannot guarantee full support for all customization scenarios.

Modifications to This Disclaimer

Right to Modify

CodePex Technologies reserves the right to modify, update, or revise this disclaimer at any time to reflect changes in our services, legal requirements, or business practices. Modifications may be necessary due to:

  • Changes in applicable laws or regulations
  • Updates to our services or features
  • Evolution of industry standards and best practices
  • Feedback from users and stakeholders
  • Legal or regulatory guidance

Notification of Changes

We will notify users of material changes to this disclaimer through:

  • Email notifications to registered account administrators
  • In-application notifications and announcements
  • Updates on our website and documentation
  • Communication through our support channels

Effective Date

Any modifications to this disclaimer will become effective immediately upon posting on our website, unless otherwise specified. Continued use of CodePex ERP services after modifications constitutes acceptance of the updated disclaimer.

Version Control

We maintain version control of our disclaimer and will clearly indicate the last updated date. Users can request previous versions of this disclaimer for reference or compliance purposes.

Contact Information

If you have questions about this disclaimer or need clarification on any of the terms outlined above, please contact our legal and compliance team.

Legal Department

Email
legal@codepex.com
Phone
+91 00000 00000

Business Address

CodePex Technologies Pvt. Ltd.
Business Address
Lucknow, Uttar Pradesh
India - 226001

Response Time

We aim to respond to all legal and compliance inquiries within 2-3 business days. For urgent matters, please indicate the urgency in your communication subject line.